Estimated Arrival Time = Production Time + Shipping Time

*Production time clock starts when we get order payment and all order details get confirmed. Any requirement changes during the production time would prolong the process and bring extra cost.

Production Time

All dresses (except for some items showing “in stock” label) are made to order, whether standard size or custom fit. The processing time of dresses without “in stock” label is listed as follows.

All products labeled with Made-to-Order, whether standard size or custom fit, are only made after getting payment. Production time depends on product complexity. The details are listed as follows.

Standard Order Rush Order
Pre-designed Products(dresses) 3 – 6 weeks 2 – 4 weeks
Customized Products(dresses) Depends Depends
Accessories & Fabrics 3 – 10 days Not available
Sketch 4 – 7 days Not available

*Items in Gallery belong to Customized Products.

*Rush service is only to shorten the production time(not include shipping).

Shipping Time

We are cooperating with DHL, UPS, USPS, TNT, ARMX, CNEXPS, DPD, DPEX, EMS, etc. We always use the most appropriate shipping method that can be tracked online, but the exact delivery company is random by country and shipping method you choose. Here are our shipping methods for your reference.

Economic Shipping 15 – 30 days (Only available for orders under 1kg)
Standard Shipping 7 – 10 working days
Expedited Shipping 3 – 5 working days

For remote locations, please add an additional 2-5 business days to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please contact us to check it.

> Customs Duty

In consideration of our customers’ benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can’t guarantee no tax fee and will not pay for any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

> APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered.

> Shipping Enquiry

After a commodity has been shipped, we will send the “logistics waybill number” to your mailbox. You may also log in to “My Order” to check the logistics waybill number, and enquire about the distribution progress based on this number.

Locations We Ship To

US United States
UK United Kingdom
CA Canada
AU Australia
NZ New Zealand
AL Albania
DZ Algeria
AD Andorra
AO Angola
AI Anguilla
AG Antigua and Barbuda
AR Argentina
AM Armenia
AW Aruba
AT Austria
AZ Azerbaijan
BS Bahamas
BH Bahrain
BB Barbados
BY Belarus
BE Belgium
BZ Belize
BM Bermuda
BT Bhutan
BO Bolivia
BA Bosnia and Herzegovina
BW Botswana
BR Brazil
VG British Virgin Islands
BN Brunei
BG Bulgaria
KH Cambodia
CM Cameroon
CV Cape Verde
KY Cayman Islands
CL Chile
CN China
CO Colombia
CK Cook Islands
CR Costa Rica
HR Croatia
CY Cyprus
CZ Czech Republic
DK Denmark
DJ Djibouti
DM Dominica
EC Ecuador
EG Egypt
SV El Salvador
EE Estonia
FK Falkland Islands
FO Faroe Islands
FJ Fiji
FI Finland
FR France
PF French Polynesia
GA Gabon
GE Georgia
DE Germany
GH Ghana
GI Gibraltar
GR Greece
GL Greenland
GD Grenada
GT Guatemala
GN Guinea
GW Guinea-Bissau
HN Honduras
HK Hong Kong
HU Hungary
IS Iceland
IN India
ID Indonesia
IQ Iraq
IE Ireland
IL Israel
IT Italy
JM Jamaica
JP Japan
JO Jordan
KZ Kazakhstan
KE Kenya
KI Kiribati
KR Korea
KW Kuwait
KG Kyrgyzstan
LA Laos
LV Latvia
LB Lebanon
LS Lesotho
LI Liechtenstein
LT Lithuania
LU Luxembourg
MK Macedonia
MW Malawi
MY Malaysia
MV Maldives
MT Malta
MH Marshall Islands
MQ Martinique
MR Mauritania
MU Mauritius
MX Mexico
FM Micronesia
MD Moldova
MC Monaco
MN Mongolia
ME Montenegro
MS Montserrat
MA Morocco
NA Namibia
NR Nauru
NL Netherlands
NI Nicaragua
NG Nigeria
NF Norfolk Island
NO Norway
OM Oman
PW Palau
PA Panama
PG Papua New Guinea
PY Paraguay
PE Peru
PH Philippines
PL Poland
PT Portugal
PR Puerto Rico
QA Qatar
RO Romania
RU Russia
RW Rwanda
WS Samoa
SM San Marino
ST Sao Tome and Principe
SA Saudi Arabia
SN Senegal
RS Serbia
SC Seychelles
SG Singapore
SK Slovakia
SI Slovenia
SB Solomon Islands
ZA South Africa
ES Spain
LK Sri Lanka
SR Suriname
SE Sweden
CH Switzerland
TH Thailand
TO Tonga
TT Trinidad and Tobago
TN Tunisia
TR Turkey
TM Turkmenistan
TC Turks and Caicos Islands
UA Ukraine
AE United Arab Emirates
UY Uruguay
VU Vanuatu
VE Venezuela
VN Vietnam
ZM Zambia
ZW Zimbabwe
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